Terms & Conditions
Effective Date: 01/03/2026
Last Updated: 01/03/2026
Welcome to She Delhi. This website is owned and operated by She Delhi, backed by Sampurna Health Enclave Pvt. Ltd.
By accessing our website, submitting an enquiry, booking an appointment, contacting us through WhatsApp/RCS/SMS/email/call, or using any information or service provided through this website, you agree to the following Terms & Conditions.
1. Use of Website
The content on this website is provided for general information and awareness purposes only. It is intended to help users understand our services, doctors, consultation process, fertility care, women’s health, maternity care, and related information.
You agree to use this website only for lawful purposes and not to misuse, damage, disrupt, copy, or interfere with the website, its content, or its functionality.
2. Medical Disclaimer
The information available on this website is not a substitute for professional medical advice, diagnosis, or treatment.
Any medical decision should be made only after consultation with a qualified doctor or healthcare professional. Individual treatment outcomes may vary depending on medical condition, age, history, diagnosis, and other clinical factors.
In case of a medical emergency, please contact a nearby hospital or emergency healthcare provider immediately.
3. Appointment and Enquiry
When you submit an enquiry, request a callback, book an appointment, or contact us through the website, phone, WhatsApp, RCS, SMS, email, or any other communication channel, you agree to provide accurate and relevant information.
Appointment availability, consultation timings, doctor availability, and service availability may change from time to time. Submission of an enquiry or appointment request does not guarantee confirmation until our team confirms it.
4. WhatsApp, RCS, SMS and Communication Consent
By sharing your phone number with She Delhi through our website, advertisement forms, landing pages, WhatsApp links, appointment forms, enquiry forms, phone calls, or other communication channels, you consent to receive communication from us through:
- Phone calls
- WhatsApp messages
- RCS messages
- SMS
- Other relevant digital communication channels
We may contact you for enquiry response, appointment confirmation, consultation support, reminders, follow-ups, service-related information, health awareness updates, or relevant communication connected to your enquiry or care.
You may request to stop receiving non-essential promotional or awareness communication at any time by replying STOP, UNSUBSCRIBE, or by contacting us directly. However, we may still contact you for necessary appointment, service, legal, operational, or patient-care related communication.
Message and data charges may apply as per your mobile service provider.
5. Accuracy of Information
We try to keep the information on this website accurate and updated. However, we do not guarantee that all information will always be complete, current, or error-free.
She Delhi reserves the right to update, change, remove, or modify website content, services, doctor details, pricing, offers, or availability at any time without prior notice.
6. Services and Treatment Information
All treatment-related information on this website is general in nature. The suitability of any treatment, test, consultation, or procedure can only be determined after proper medical evaluation by a qualified healthcare professional.
No content on this website should be treated as a guarantee of treatment success, pregnancy, medical outcome, or specific result.
7. Payments, Fees and Refunds
Consultation fees, service charges, test charges, procedure costs, and package details, if mentioned, may be subject to change.
Any refund, cancellation, or rescheduling request will be handled according to She Delhi’s internal policies, appointment status, service type, and applicable terms at the time of booking or payment.
8. Privacy and Data Use
Your personal information will be collected, used, stored, and protected as described in our Privacy Policy.
By using this website or sharing your information with us, you also agree to the terms of our Privacy Policy.
9. Third-Party Links
Our website may include links to third-party platforms such as WhatsApp, Google Maps, social media pages, payment gateways, analytics tools, or other external websites.
We are not responsible for the content, security, accuracy, or privacy practices of third-party websites or platforms. Users are encouraged to review the respective terms and privacy policies of those platforms.
10. Intellectual Property
All text, design, graphics, logos, images, videos, website layout, and other content on this website belong to She Delhi or are used with appropriate permission.
You may not copy, reproduce, modify, distribute, or use any website content for commercial purposes without prior written permission.
11. Limitation of Liability
She Delhi, Sampurna Health Enclave Pvt. Ltd., its doctors, staff, partners, or representatives will not be liable for any direct, indirect, incidental, or consequential loss arising from the use of this website, reliance on website information, technical errors, third-party links, or communication delays.
12. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes in our website, services, policies, communication practices, or legal requirements.
The updated version will be posted on this page with the revised effective date.
13. Contact Us
For any questions regarding these Terms & Conditions, you may contact:
She Delhi
Backed by Sampurna Health Enclave Pvt. Ltd.
E-516, Inder Mohan Bhardwaj Marg, Opp. JMD Kohinoor Mall, Block E, Greater Kailash II, New Delhi – 110048
Phone: +91 99104 46146
Email: mail@shedelhi.com
